The surprising answer is "probably". Most individuals don't
realize that a certified business coach or business consultant can add
enormously to their home based or more traditional type business. Many
individuals think a business coach or consultant will come into their
business and tell them things that they don't want to hear.
Nothing
can be further from the truth. A business coach or consultant will try
to use the resources/personnel already present in a business, and will
implement strategies that will enhance the interaction and productivity
of all concerned.
Here is a small checklist of benefits that may occur with the use of a business coach or consultant:
1.
Increase in Clarity: Your business will draw clearer distinctions
regarding present conditions and situations and have a clearer picture
of the future.
2. Increase in Focused Direction: The possibilities become clearer and the paths to each goal become more distinct.
3. Increase in Time: More time is expended productively, while eliminating the time wasting activities.
4. Increase in Follow Through: Completeness and timeliness of projects increases.
5. Increase in Commitment: A more thorough investment of all personnel in processes and goals.
6.
Increase in Effective Communications: A more effective manner of
communications is employed, for both clients and employees and the
business owner.
7. Increase in Cooperation: Once all members of a
business feel as if they are "understood" and valued, cooperation
increases significantly.
8. Increase in Awareness of Existing
Situations: Many situations may be exacerbated by expansion or
additions, but can exist without awareness by the business owner for
quite some time.
9. Increase in Stress Free Environments: Both the
business owner and employees may indeed be much happier and stress free
after a coaching or consultation session. Issues are cleared up and
therefore the burdens are left behind, easing the stress.
10. Increase in Retention: The retention of both employees and clients may significantly increase.
Many
business owners don't recognize the need for a business coach or
consultant until they run into problems, either with the expansion of a
business, or with the addition of employees. Any expansion or addition
of employees adds to the business chores, and shifts the focus and
duties of employees. This is when problems more than likely become
apparent, although these problems already probably existed to some
degree before the expansion or addition.
An actual example follows:
Katherine
R. had significant success with her marketing business right from the
start. The business was popular with clients, and employees were added
routinely over the years. In the beginning, the base clientele was small
business owners, however, as time went on, mid-sized to larger
businesses were added, and more employees were added. The new clientele,
however, were "different" from the older clientele, and the "older"
employees had more difficulty dealing with the new clientele. The new
clientele were less friendly overall (they were much busier), and the
older employees were not used to this new style of behavior and
interaction.
A business coach/consultant was called in, and using
his suggestions, i.e. role playing with the older employees, incentives
and scripts, and other basic "reworking" of employee duties and
interaction, the problems were solved.
Care does need to be given
in the choice of a business coach/consultant, and the business owner
should check into references, credentials, and the personality of the
coach themselves. In order for success to occur, a business owner and
all employees must feel trust when dealing with the coach/consultant,
and therefore the choice of individual must be both careful and
personal.
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